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Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!

Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!

What exactly do you need to send to the endpoint, and what have you tried so far?

Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!

Hi, I am trying to set a number callable again with a data action. 

This configuration is working from data action test since I know the values, but I don't know how to get the contactId during campaign running.

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

{
  "contactListId": "${input.contactListId}",
  "phoneNumberStatus": {
    "Home Phone": {
      "callable": true
    }
  }
}

Thanks!

What exactly do you need to send to the endpoint, and what have you tried so far?

Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!

Hi,

Can u explain your entire flow?

Please clarify the following so may be I can help you:

1. Are you running the campaign and looking for updating the same contact list from that specific campaign?
2. Are u triggering this data action from any architect flow?
3. Can you please share your entire flow, so I can understand it better and help you better.

Best regards,

Hi, I am trying to set a number callable again with a data action. 

This configuration is working from data action test since I know the values, but I don't know how to get the contactId during campaign running.

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

{
  "contactListId": "${input.contactListId}",
  "phoneNumberStatus": {
    "Home Phone": {
      "callable": true
    }
  }
}

Thanks!

What exactly do you need to send to the endpoint, and what have you tried so far?

Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!

Hi,

Yes, it is the same contact list. Anyway I am sending the contactlistId as parameter too, so it should work for any contact list. The contact list has 2 phone numbers, mobile and home. I want to start calling only to mobile first so home phone is set initially as uncallable. When the mobile phone reach X attempts with a rule, I want to set the mobile as uncallable and change the home phone callable, calling the data action, to only call this number for another X attempts. I am doing everything with call rules since this applies basically when nobody answer the dialer calls. I hope it is more clear now :)

Maybe there is another way to achieve this behavior but this is what it came to my mind...

Thanks!

Hi,

Can u explain your entire flow?

Please clarify the following so may be I can help you:

1. Are you running the campaign and looking for updating the same contact list from that specific campaign?
2. Are u triggering this data action from any architect flow?
3. Can you please share your entire flow, so I can understand it better and help you better.

Best regards,

Hi, I am trying to set a number callable again with a data action. 

This configuration is working from data action test since I know the values, but I don't know how to get the contactId during campaign running.

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

{
  "contactListId": "${input.contactListId}",
  "phoneNumberStatus": {
    "Home Phone": {
      "callable": true
    }
  }
}

Thanks!

What exactly do you need to send to the endpoint, and what have you tried so far?

Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!

Hi,
contact lists have a field "inin-outbound-id" (visible in exports). 
This will show up as Contact ID in the configuration for the inputs of the data action:
Kind regards,
Christian

Hi,

Yes, it is the same contact list. Anyway I am sending the contactlistId as parameter too, so it should work for any contact list. The contact list has 2 phone numbers, mobile and home. I want to start calling only to mobile first so home phone is set initially as uncallable. When the mobile phone reach X attempts with a rule, I want to set the mobile as uncallable and change the home phone callable, calling the data action, to only call this number for another X attempts. I am doing everything with call rules since this applies basically when nobody answer the dialer calls. I hope it is more clear now :)

Maybe there is another way to achieve this behavior but this is what it came to my mind...

Thanks!

Hi,

Can u explain your entire flow?

Please clarify the following so may be I can help you:

1. Are you running the campaign and looking for updating the same contact list from that specific campaign?
2. Are u triggering this data action from any architect flow?
3. Can you please share your entire flow, so I can understand it better and help you better.

Best regards,

Hi, I am trying to set a number callable again with a data action. 

This configuration is working from data action test since I know the values, but I don't know how to get the contactId during campaign running.

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

{
  "contactListId": "${input.contactListId}",
  "phoneNumberStatus": {
    "Home Phone": {
      "callable": true
    }
  }
}

Thanks!

What exactly do you need to send to the endpoint, and what have you tried so far?

Hi!! I am trying to update a record with a call rule calling a Data Action to Update Contact with PUT

/api/v2/outbound/contactlists/${input.contactListId}/contacts/${input.contactId}

I can include the contactListId as custom column in the contact list but I am not sure how to get the contactId to be sent as variable. Please, any idea or best practice to achieve this?

Thanks!