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  • 1.  outbound script

    Posted 04-25-2019 14:11
    No replies, thread closed.
    What field is the conversationid for the recording I see communication id but How do I get the conversation ?
    #Outbound

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    Stephen Ward
    Calibrus
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  • 2.  RE: outbound script

    Posted 12-11-2019 00:29
    No replies, thread closed.
    You don't have a built-in variable for this in the Scripts, but you can use Architect to Set Participant data or to pass in the Conversation ID and then declare that variable in the Script to be used or displayed.  Does that make sense?

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://RobertWC.Blogspot.com
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