Genesys Cloud - Main

Hello,

It seems that there is no way to filter performance view in a more smarter way.

For example:

• DNIS starting with 69
• DNIS starting with 2
• DNIS contains 123

I cannot find a relevant idea, so maybe i miss something.

Can you please help?

Best Regards,

Orestis.

Hello Orestis,

When searching in the Performance View, you can filter the view by searching for numbers that start with any number of characters. For instance, if you entered 123, 12, or 12345, you would see matches for any numbers that started with those digits. However, we do not filter numbers based on digits in the middle of the DNIS. I was able to find this idea in the Product Ideas Lab that seems to match what you're looking for. I would highly recommend voting and commenting on the idea so that our Product team knows that you would like to see this feature.