yzhang | 2021-06-04 23:02:33 UTC | #1
Hi! The results of the following query:
POST api/v2/analytics/conversations/details/query
can be wav, json or other file types. How can I filter in the query (and not filter the results) for specific type of files? I am lost with all the options of the class "ConversationQuery": conversationFilters, segmentFilters, evaluationFilters, surveyFilters, resolutionFilters. Which one should I use? And which is the sintaxis? If I want only wav files in the result, for example.
Thanks!
Jerome.Saint-Marc | 2021-06-09 08:53:54 UTC | #2
Hello,
The Query for conversation details only returns an HTTP Response with JSON based body/content. It does not return a wav or other sorts of file types. This Analytics request is about getting details about conversations (attributes, participants, ...). You can see the schema on "200 - successful operation" response in the description of the Query for conversation details.
You can find information on the Conversation Details query in these pages: Conversation detail query Detail query syntax Conversation Detail Data Model
You can also learn/practice what's expected in the request body (i.e. the filters) using the Analytics Query Builder in the developer tools.
Regards,
system | 2021-07-10 08:53:58 UTC | #3
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This post was migrated from the old Developer Forum.
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