Genesys Cloud - Developer Community!

Hi team,

There are 3 Preview APIs that can provide certain media statistic (see below)
https://developer.genesys.cloud/platform/preview-apis#telephony-providers-edge

1. /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}
2. /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}/communications/{communicationId}
3. /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}/communications/{communicationId}/mediaresources/{mediaResourceId}

Can you please advise on 2 concerns below?
1. Is there any tentative date on their release as of now?
2. What is the process to enable those 3 Preview APIs on an Dev Org? Does customer need to submit the request by themselves or partner/managed service team can submit the request on customer's behalf?

Thank you.

Regards,
Tran

Hello Tran,

I have moved your question to the Genesys Cloud - Developer Community. Hopefully one of the experts there will be able to assist you with this.