Certification and Training

Hello, How can I view what training I have undertaken previously? I did some Genesys University training a few years ago, however I have lost track on the name and completion dates of those courses I attended. Where would I locate that information??

Hi Alun,

Thank you for reaching out to us!

This link will take you directly to your dashboard where you can find all your courses and resources - Beyond Dashboard

If you have any questions or require further assistance, please don't hesitate to reach out to our team at beyond@genesys.com.

Regards,

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Kameshwaran Muniswaran
Beyond Support Analyst
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