James_Terry | 2023-06-27 16:45:07 UTC | #1
Receiving "Participant Not Found" error messages in conjunction with widget will not disconnect the call based on a request from an outside application. Users can select the hang-up button on the embedded client to disconnect this interaction but the request from the external application that interacts with the client is not always able to send the hang-up command or the client is not receiving the request.
tim.smith | 2023-06-27 16:51:04 UTC | #2
For issues with work done by Genesys Professional Services, please contact your PS account representative. If you need assistance getting in touch with someone, let me know and I can have someone contact you.
If this is just the standard off the shelf embeddable client, you may open a case with Genesys Cloud Care for assistance with it.
system | 2023-07-28 16:51:48 UTC | #3
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This post was migrated from the old Developer Forum.
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