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Prompts upload for .wav downloaded from Google TTS giving error

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  • 1.  Prompts upload for .wav downloaded from Google TTS giving error

    Posted 03-29-2023 07:56
    No replies, thread closed.

    Hi community ,

    I am downloading prompts from Google TTS as .wav and when i upload the same to Genesys Prompt , it gives me a failure. 

    Please note : I am uploading a .wav

    Regards

    Garima.


    #ArchitectureandDesign

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    garima balodi
    Tata Communications Limited
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  • 2.  RE: Prompts upload for .wav downloaded from Google TTS giving error

    Posted 04-24-2023 16:39
    No replies, thread closed.

    Architect is seeing MP3 encoding for some reason.  I would bring that MP3 into an audio tool and then save as a wavefile with 8-bit, 8 kHz, mono and try to upload again. 

    One note, all the TTS providers have in their license agreement that they own all rights to the TTS voices and any recordings made by their tools, so you should check if you are in violation of any copyrights to those recordings.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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