Nice to see Custom Calculations!
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George Ganahl GCCX-AI, GCP, GCSME, ICCE, ICHD, etc.
Technical Adoption Champion
Genesys
2024 Community Member of the Year
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Original Message:
Sent: 04-22-2025 15:59
From: Nicole Milliken
Subject: Q&A Show- Part 1 of 3 Visualization Tools
This is the first installment of three videos that are dedicated to answering your questions around Reporting and Analytics. Matt Lawson joins Product Managers Laurie Nelson and Nikhil Ponnam to talk about questions concerning "Visualization Tools."
In the second video of this series, we'll be covering "Data Sorting and Filtering," and the third video will be about "Data Access and Replication."
If you have a question for parts 2 or 3, please drop them in this thread or email us QAshow@genesys.com!
Watch now:
Video Resources:
https://community.genesys.com/discussion/next-qa-show-reporting-and-analytics-with-sam#bm17e904a7-6a35-4228-9010-45da676e4b5e https://genesyscloud.ideas.aha.io/portal_session/new
Chapters:
0:00-3:33: Introductions
3:34- 13:18: Demo of Custom Calculations
13:19-15:10: R&A Question 1
15:11-16:18: R&A Question 2
16:19-19:40: R&A Question 3
19:41 - 23:10: Wrap-Up
#CommunityVideos(TAM,QA,etc.)
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Nicole Milliken
Senior Online Community Video Specialist
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