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  • 1.  Question on Retention Policy

    Posted 09-13-2023 12:13
    No replies, thread closed.

    Hi All, 

    I configured in the Policy to Retain the recordings and keep it as long as we can.


    The test result for this Policy shows it will be deleted after 2 years. 
    Does this mean we can only keep recording maximun of 2 years?

    Thanks for helping.


    #Reporting/Analytics

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    Rechelle McConnell
    CHRISTIAN BROADCASTING NETWORK
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  • 2.  RE: Question on Retention Policy

    Posted 09-15-2023 18:25
    No replies, thread closed.

    Are there ANY other policies in place that set the deletion date that might match the same criteria?  Do you have a data retention policy setup in the ORG settings?



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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