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Rate Limit on transcripts/search endpoint

  • 1.  Rate Limit on transcripts/search endpoint

    Posted 03-25-2025 09:04

    We're experiencing a 429 rate limit response on the api/v2/speechandtextanalytics/transcripts/search endpoint after it hits 30 pages within a minute.
    Can someone help me understand why this is hitting a 429 error after just 30 requests? I couldn't find any documentation on this limit.

    This is my request body:
    { "types": [ "transcripts" ], "return_fields": [ "conversationId", "communicationId" ], "query": [ { "type": "DATE_RANGE", "fields": [ "conversationStartTime" ], "start_value": "20205-03-16T02:00:00.000Z", "end_value": "2025-03-16T04:00:00.000Z", "date_format": "yyyy-MM-dd'T'HH:mm:ss.SSSX" }, { "type": "EXACT", "fields": [ "divisionId" ], "value": "<division id>" } ], "page_size": 20, "page_number": 1 }


    #PlatformAPI

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    Swapnil Pandey
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