Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Recommending voice path for PureCloud

    Posted 03-20-2019 05:46
    No replies, thread closed.
    Hi Team,

    Based  on  what  I read,  Genesys  mentioned that  soft  phone will not work  properly on   VDI.   Do we have any other options  here?
    Customer want to use VDI due to some internal policy, could you please provide possible option here.

    Thanks,
    #ArchitectureandDesign

    ------------------------------
    Santhosh Koroth
    Cognizant Technology Solutions
    ------------------------------


  • 2.  RE: Recommending voice path for PureCloud

    Posted 03-20-2019 08:48
    No replies, thread closed.
    Use physical IP Phones.

    ------------------------------
    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


  • 3.  RE: Recommending voice path for PureCloud

    Posted 03-20-2019 09:00
    No replies, thread closed.
    Customer doesn't want to use physical phones, is there any work around to use VDI.

    ------------------------------
    Santhosh Koroth
    Cognizant Technology Solutions
    ------------------------------

    Original Message


  • 4.  RE: Recommending voice path for PureCloud

    Posted 03-20-2019 10:28
    No replies, thread closed.
    No, there is no other supported option.

    ------------------------------
    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


Related Content