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  • 1.  recording audit trail - abandon

    Posted 02-23-2024 18:26
    No replies, thread closed.

    For an interaction, when navigating to the 'audit trail' I see an 'action' of 'abandon' for the 'entity type' 'recording'. 

    What does 'abandon' mean in this scenario? 


    #Unsure/Other

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    James Terry
    General Motors Financial Company, Inc.
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  • 2.  RE: recording audit trail - abandon
    Best Answer

    Posted 03-05-2024 12:02
    No replies, thread closed.

    Hi James, 

    Your question has been answered on the newest Q&A show at minute mark 30:00. Hope this helps!



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    Nicole Milliken
    Genesys - Employees
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    Original Message


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