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Recordings aren't immediately available after conversation is ready

  • 1.  Recordings aren't immediately available after conversation is ready

    Posted 06-05-2025 19:06

    Brian_McGlothlen | 2019-07-02 23:13:56 UTC | #1

    After retrieving a new conversation using the analytics query ( /api/v2/analytics/conversations/aggregates/query), the recordings aren't immediately available. I really just want to know about conversations after the recordings are available for processing.


    tim.smith | 2019-07-03 20:25:31 UTC | #2

    This sounds like it's related to your other topic about analytics. Describe your use case there and we can continue discussing in that topic.

    The short answer is that recordings are available when they're ready; there's not a specific event that indicates a recording is available.


    system | 2019-08-02 20:25:34 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5480