spencerpincott | 2020-06-19 14:56:12 UTC | #1
Whenever I end a the call while doing a consult I would expect it to transfer the call to the consulting agent. It appears to do this however when the consulting agent answers the call it results in a call error and the call is dropped.
tim.smith | 2020-06-22 16:02:04 UTC | #2
Questions about general setup, configuration, and usage of the Genesys Cloud product should be posted to the Genesys Cloud Community Forum. The developer forum is specific to API usage and customizations.
system | 2020-07-23 16:02:46 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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