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  • 1.  Remote Address not updating from .Net SDK

    Posted 01-30-2019 06:42
    Edited by Pallavi Negi 01-30-2019 06:44
    No replies, thread closed.
    Hi,

    I am trying to create a new remote phone using .Net SDK and below is the JSON that is creating for my code to send to API.

    {
    "name":"testRemoteName",
    "description":"",
    "version":1,
    "dateCreated":"2019-01-30T11:31:22.893Z",
    "dateModified":"2019-01-30T11:31:22.893Z",
    "modifiedBy":"","createdBy":"","modifiedByApp":"","createdByApp":"",
    "site":{"id":"a48f3f72-28bd-4a55-949f-4552c23b17fb"},
    "phoneBaseSettings":{"id":"d7a4483e-64a6-4459-88f1-b69affcd1d4e"},
    "lines":[{"name":"line5",
    "properties":{
    "station_label":{"value":{"instance":"line5"}},
    "station_remote_address":{"value":{"instance":"2222222222"}},
    "station_lineLabel":{"value":{"instance":"line5"}},
    "station_lineKeyPosition":{"value":{"instance":1}}},
    "edgeGroup":{"id":"813dbc91-0dd5-40a2-8675-89589ff0ac72"},
    "lineBaseSettings":{"id":"22670ebb-18f9-4e18-8f24-8e7377426654"}}],
    "webRtcUser":{}}



    New Phone is creating on the portal but remote address which is the phone number is not reflecting.
    Kindly suggest.
    #Telephony


  • 2.  RE: Remote Address not updating from .Net SDK

    Posted 01-30-2019 08:42
    No replies, thread closed.
    Hi, Pallavi,

    Someone might be able to answer on this forum, but API development questions are best submitted on the Developer Forum at https://developer.mypurecloud.com

    ------------------------------
    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 3.  RE: Remote Address not updating from .Net SDK

    Posted 01-30-2019 10:51
    No replies, thread closed.

    Hi,

     

    Could you please help me as to how I can submit my question on the mentioned forum as I am unable to see any option.

     

    Thanks and Regards,

     

    Pallavi Negi

    .NET Developer                                                                               

     



    ------Original Message------

    Hi, Pallavi,

    Someone might be able to answer on this forum, but API development questions are best submitted on the Developer Forum at https://developer.mypurecloud.com

    ------------------------------
    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
    ------------------------------


  • 4.  RE: Remote Address not updating from .Net SDK

    Posted 01-30-2019 13:29
    No replies, thread closed.
    Click Forum in the top menu on that site, then Sign Up to create an account, then post to one of the sections of the forum.



    ------------------------------
    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
    ------------------------------