DanielaZulueta | 2021-02-04 18:01:12 UTC | #1
Hi there,
Is it possible they have a service to empty the phones from a dnclist without having to delete the dncList?
Thanks
tim.smith | 2021-02-04 18:04:30 UTC | #2
The DNC lists adhere to the Hotel California design model; entries can be added, but they can never leave. The only way to remove DNC entries is to delete the list and create a new list with the desired entries. You can request new features and share your use case at https://genesyscloud.ideas.aha.io/.
system | 2021-03-07 18:04:35 UTC | #3
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