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  • 1.  Remove Keyword from groups

    Posted 06-11-2020 03:30
    No replies, thread closed.
    Hi Community,

    I can't remove the keywords from the membership group rules.
    When I click the X nothing happens

    any suggestions? has happened to someone else?

    Thanks

    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Sergio Rota
    TechneValue GmbH
    ------------------------------


  • 2.  RE: Remove Keyword from groups

    Posted 06-11-2020 07:20
    No replies, thread closed.
    I just added a keyword to the Inclusions tab in a group, and now I cannot delete it (using Chrome Web UI, Firefox, and using the Desktop app).

    Have you tried various browsers? You should open a case with Care to get it checked out.

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


  • 3.  RE: Remove Keyword from groups

    Posted 06-12-2020 13:33
    No replies, thread closed.
    After experimenting and checking around, this appears to be a bug.

    @Sergio Rota please open a case if you have not done so already, so we can get it properly documented and sent up to Dev.

    If you have already opened a case, please send me the number.

    Thanks!​

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


  • 4.  RE: Remove Keyword from groups

    Posted 06-12-2020 13:55
    No replies, thread closed.
    there It is: Case 0002755652

    Thanks
    Sergio

    ------------------------------
    Sergio Rota
    TechneValue GmbH
    ------------------------------

    Original Message


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