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  • 1.  Renewal of Genesys Cloud Professional

    Posted 7 hours ago

    Hi, 

    My Genesys Cloud Professional certificate expires in 3 months. Is there a way to renew it?


    #Certification

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    Jai Nargas
    Business Operations Manager
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  • 2.  RE: Renewal of Genesys Cloud Professional

    Posted 6 hours ago

    Hi, 

    It is my understanding that you would need to take the test again to renew it. If you have earned orchestrator points, it could be free to do. 



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    Stacey Sanchez
    PACU- Workforce Operations MGR
    Winston-Salem, NC
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    Original Message


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