Morning fellow Data Geeks
Not sure if you have seen the three part video series on Reporting and Analytics....
if not, you should definately take a look. There are so many fantastic solutions available like Custom Calculations that allow you to create your own KPIs using formulas.
Very cool.
Reporting & Analytics Series 1/3 | Genesys Cloud Q&A Show
| YouTube |
remove preview |
|
| Reporting & Analytics Series 1/3 | Genesys Cloud Q&A Show |
| This is the first installment of three videos that are dedicated to answering your questions around Reporting and Analytics. Matt Lawson joins Product Managers Laurie Nelson and Nikhil Ponnam to talk about questions concerning "Visualization Tools." In the second video of this series, we'll be covering "Data Sorting and Filtering," and the third video will be about "Data Access and Replication." |
| View this on YouTube > |
|
|
#Reporting/Analytics------------------------------
Chantelle Fraser
Senior CX Advisory Consultant
------------------------------