Genesys Cloud - Main

Hi,

I would like to know if it is possible to change the dimensions of the messenger snippet.

it seems to me that this is not configurable via the administration interface

Thank you in advance for your help

#DigitalChannels

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Romuald Goux
NXO FRANCE
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Hi - indeed it is not possible to resize our native Messenger. Can you elaborate on how resizing might help in your use-case?

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Angelo Cicchitto
Genesys - Employees
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Hi Angelo,

My client, who develops applications, wants to give these clients the possibility of launching a chat. The application launches a minimal web page with the snippet.

My client wants to increase the size of the snippet.

I will tell them that it is not possible.

Thanks for your answer

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Romuald Goux
NXO FRANCE SASU
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Original Message:
Sent: 02-06-2024 02:59
From: Angelo Cicchitto
Subject: Resize the messenger snippet in the web page

Hi - indeed it is not possible to resize our native Messenger. Can you elaborate on how resizing might help in your use-case?

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Angelo Cicchitto
Genesys - Employees
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