Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Resource center queries are redirected to Genesys GKN?

    Posted 09-22-2023 05:14
    No replies, thread closed.

    Every help.mypurecloud.com search is redirected to GKN now???


    #Unsure/Other

    ------------------------------
    Tommy Braes
    CX Consultant
    Proximus PLC
    Belgium
    tommy.braes.ext@proximus.com
    ------------------------------


  • 2.  RE: Resource center queries are redirected to Genesys GKN?

    Posted 09-24-2023 00:54
    No replies, thread closed.

    Yes, noticed that a week or so ago.  I kind of like it since not everything is in the Resource Center and that search seems to be a bit better than the old one - better results when you misspell or don't use Genesys Talk



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


Related Content