Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Retrieve deleted recording

    Posted 02-08-2019 06:03
    No replies, thread closed.
    Hi team,

    Is it possible to recover or retrieve the deleted recordings by a policy in Purecloud ?

    Thank you in advance.
    #QualityManagement
    #SystemAdministration
    #Telephony


  • 2.  RE: Retrieve deleted recording

    Posted 03-05-2019 10:03
    No replies, thread closed.
    Hi Oudderhem,
    Once deleted the recording is no longer retrievable by policy nor any other method.
    Thanks for the question.
    Lesley

    ------------------------------
    Lesley Vereen
    Sr Product Manager - PureCloud
    Genesys
    ------------------------------



  • 3.  RE: Retrieve deleted recording

    Posted 03-05-2019 10:07
    No replies, thread closed.
    Hi Lesley,

    Ok, thanks for your confirmation 

    Regards.
    Original Message


Related Content