Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Roles/permissions

    Posted 05-04-2022 06:36
    No replies, thread closed.
    Hi All,

    I want to give roles/permission to add only external contacts within an Genesys cloud organisation.
    Which one should i use without giving them admin access?
    #Ask Me Anything (AMA)
    #ArchitectureandDesign
    #PlatformAdministration
    #Security
    #SystemAdministration
    #Unsure/Other

    ------------------------------
    [RY]
    ------------------------------


  • 2.  RE: Roles/permissions

    Posted 05-05-2022 00:11
    No replies, thread closed.
    Rohit,
    The following permission should work.

    External Contacts  Contact  Add

    ------------------------------
    Jeff Gaedke
    Goldman Sachs
    ------------------------------



  • 3.  RE: Roles/permissions

    Posted 05-07-2022 03:41
    No replies, thread closed.

    Hello Rohit,

    I think with employee roles your requirment need to be done. Please check and confirm



    ------------------------------
    vinayak Vagal
    SmartConnect Technologies Pvt. Ltd
    ------------------------------



Related Content