Genesys Cloud - Main

Hi All,

I read on some release notes some time ago that Genesys cloud had rotating workplans on the roadmap is that still the case? is there any timeline on when it may be in place?

Thanks,

Darren
#Roadmap/NewFeatures
#Unsure/Other

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Darren Leahy
Wren Data Ltd
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Hi Darren

We just completed our design and the team have started to develop. We do not have a ETA yet, however work is underway. 


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Cameron Smith
VP, Product Management - Workforce Engagement Management
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Hi Darren,

Work Plan rotations have a target delivery date in December, 2020, however that is subject to change as the team is just now beginning to work on it.  If you have access to our Ideas lab, the details of what we will be delivering can be found here: https://genesys.aha.io/ideas/CLWFO-I-10.

Please let us know if you have any additional questions.






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Michele Fisher
Genesys - Employees
Director, Product Management
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Thanks Michele, that's great insight and will help some of our partners.

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Darren Leahy
Wren Data Ltd
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Original Message:
Sent: 02-19-2020 10:00
From: Michele Fisher
Subject: Rotating workplans

Hi Darren,

Work Plan rotations have a target delivery date in December, 2020, however that is subject to change as the team is just now beginning to work on it.  If you have access to our Ideas lab, the details of what we will be delivering can be found here: https://genesys.aha.io/ideas/CLWFO-I-10.

Please let us know if you have any additional questions.






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Michele Fisher
Genesys - Employees
Director, Product Management
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