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Salesforce CX Cloud - CX Cloud Digital and AI utility not exist after install CX Cloud, Digital and AI for Salesforce Service CloudJump to Best Answer

  • 1.  Salesforce CX Cloud - CX Cloud Digital and AI utility not exist after install CX Cloud, Digital and AI for Salesforce Service CloudJump to Best Answer

    Posted 4 hours ago

    Hi Everyone,

    we install CX Cloud Digital and AI for Salesforce Service Cloud v1.58, 

    after installation, we unable to see CX Cloud , Digital and AI in App manager (see below screenshot), has anyone ever experience this issue ?

    Feel free to advise.

    thank you

    image
    image
    image
    image

    #DigitalChannels
    #Other

    ------------------------------
    Fransiska Hendra
    NA
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