Genesys Cloud - Main

Hi team, 

I have been looking around under permission and roles but unfortunately I have not figure it out, my profile has a lot of permissions but there is one that I'm interested in applying to our agents that is the possibility to view their schedule in the main page (Activity tab) without the need to go to Performance - Workspace, as well as it is easy to the view, do you know which is the permission that enables this view? Please find attach how the agent does see their Genesys, and how do I see mine (I place an schedule for myself to do the test :) ) 

#Genesys User Group

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Santiago Sanchez
Command Alkon
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Hello Sanchez, 

Welcome to the community! I believe what you are looking for is this document? Let me know if this document helps!

Cheers, 

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Cameron Tomlin
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 09-18-2024 08:58
From: Jairo Sanchez
Subject: Schedule View Main Screen Permission

Hi team, 

I have been looking around under permission and roles but unfortunately I have not figure it out, my profile has a lot of permissions but there is one that I'm interested in applying to our agents that is the possibility to view their schedule in the main page (Activity tab) without the need to go to Performance - Workspace, as well as it is easy to the view, do you know which is the permission that enables this view? Please find attach how the agent does see their Genesys, and how do I see mine (I place an schedule for myself to do the test :) ) 

#Genesys User Group

------------------------------
Santiago Sanchez
Command Alkon
------------------------------