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  • 1.  SCIM Integration

    Posted 03-03-2026 11:13
    Edited by James Bonnevie 03-03-2026 11:13

    Is anyone aware of an API or a logifle that can be used to identify the object IDs for both the Genesys groups and their object ID matches from the external system that is used to add and remove users to/from Groups in Genesys?  


    #PlatformAPI

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    James Bonnevie
    Technology Engineer Consultant
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  • 2.  RE: SCIM Integration

    Posted 04-07-2026 07:56

    Olá!

    Por favor, com qual plataforma está tentando realizar o Scim?



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    Augusto Aranha
    Gerente de Desenvolvimento de Sistemas e Planejamento
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  • 3.  RE: SCIM Integration

    Posted 16 days ago

    AD Cloud



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    Augusto Aranha
    Gerente de Desenvolvimento de Sistemas e Planejamento
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    Original Message


  • 4.  RE: SCIM Integration

    Posted 04-07-2026 10:15
    Sorry to answer your question with another question, but why do you need the group IDs?
     
    The SCIM interaction itself "communicates" with your Active Directory.
     
    The same groups that are created in AD need to be created in Genesys (remember that it's case-sensitive, it has to be exactly the same).
    On the Genesys side, the API you can use to retrieve the group ID is::  get /api/v2/groups (Get a group list)


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    Kaio Oliveira
    GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM

    PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
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