Let me see if I follow you. You want a script, but you don't want elements to be active unless they press something first like showing patient information. I would create a start page that has all the elements but make the values visible based on a Boolean and have a button that says Show Info or something. When they do that, run a custom action to change the Boolean and then change to a copy of the start page. Now all the elements will be visible.
Make sense and is that what you are looking for?
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 10-04-2024 14:57
From: Luke Murphy
Subject: Script Button required option, and potentially other various Script options to have more functionality
Hello, just looking to see if there may be any road map for scripts to have button requirements so that agents are required to press a button to initiate an item in the script. Currently there does not appear to be this function, I see it for text boxes however.
#API/Integrations
#ArchitectureandDesign
#Roadmap/NewFeatures
#SystemAdministration
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Luke Murphy
Genesys Cloud Developer
CCS Medical
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