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  • 1.  Secondary Status - Available

    Posted 07-26-2024 10:12
    No replies, thread closed.

    Hello All,

    Can anyone confirm if it is possible to add a Secondary status to 'Available'?


    #System Administration

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    John Sergeant
    Coloplast A/S
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  • 2.  RE: Secondary Status - Available
    Best Answer

    Posted 07-26-2024 13:42
    No replies, thread closed.

    Hi John,

    Secondary Status for "Available" you can create. You can't use secondary status in Offline and InQueue status.

    https://help.mypurecloud.com/articles/add-secondary-statuses-primary-status/

    Att,



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    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
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