Rajnish_Roy | 2021-04-29 17:21:20 UTC | #1
We are looking for option or work around to Transfer the calls based on Skill level. We know we transfer the Voice call to queue. But Is there a way we can consider Skill Level or attach a Skill level, When we transfer the Call to another queue.
system | 2021-05-30 17:21:25 UTC | #2
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