Hello Melissa,
Thank you for your question. Currently we do not support exporting phrases for topics. That being said, a lot of our customers are interested in this feature. Can I kindly ask you to vote for this feature here -
https://genesyscloud.ideas.aha.io/ideas/STA-I-28Once you vote for this idea, you will get a notification when we start working on it, and get an update when the feature is released.
Thank you.
------------------------------
Anik Dey
Genesys - Employees
------------------------------
Original Message:
Sent: 11-10-2022 09:56
From: Melissa Callender
Subject: Speech Analytics - Topics and Phrases
I understand we can import phrases for topics.
Is there a way to export phrases so we can look through the available lists?
#Reporting/Analytics
#Unsure/Other
------------------------------
Melissa Callender
Ontario Teachers' Pension Plan
------------------------------