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  • 1.  Speech Enabled Company Directory missing options ?

    Posted 10-03-2018 16:36
    Edited by RAMsey Miller 10-03-2018 16:37
    No replies, thread closed.
    We just started using this feature, we don't seem to have the missing or ambiguous options listed in this link  https://help.mypurecloud.com/articles/enable-company-directory-support-menus/


    We only have this:

    missing optionsfor the "invalid or ambiguous input prompts" section ?

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    Ramsey
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  • 2.  RE: Speech Enabled Company Directory missing options ?

    Posted 10-03-2018 17:02
    No replies, thread closed.
    Sorry, those prompts are still in development.  We'll replace the screenshot with what you actually see

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    Melissa Bailey
    Genesys - Employees
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    Original Message


  • 3.  RE: Speech Enabled Company Directory missing options ?

    Posted 10-04-2018 09:56
    No replies, thread closed.
    Ok thanks, so it's not a feature that has been removed, it's a feature we can expect ?  ETA on the feature ?

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    Ramsey
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    Original Message


  • 4.  RE: Speech Enabled Company Directory missing options ?

    Posted 10-04-2018 11:03
    No replies, thread closed.
    No ETA.  It's not actively being worked on.

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    Melissa Bailey
    Genesys - Employees
    ------------------------------

    Original Message


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