Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  System Requirements for PureCloud

    Posted 10-03-2018 18:06
    Edited by Ninette Elashry 10-03-2018 20:39
    No replies, thread closed.
    Does PureCloud support IE10.  In the system requirements documentation, IE11 has limited Support - several features not available. No mention about IE10

    ------------------------------
    Ninette Elashry
    Tykans Group Inc
    ------------------------------


  • 2.  RE: System Requirements for PureCloud

    Posted 10-04-2018 03:28
    No replies, thread closed.
    Hi Ninette,
    As far as I remember IE10 had the same limited support as IE11.

    On PureCloud system requirements - PureCloud Resource Center under the Supported Web Browser section is a link that states Verify Your Browser. If you click this while in IE10, it might give you a bit more information.

    ------------------------------
    Craig Stevenson
    QPC UK
    ------------------------------



  • 3.  RE: System Requirements for PureCloud

    Posted 10-04-2018 07:58
    No replies, thread closed.
    I guess IE10 was dropped from the list as Micosoft has also ended its support on January 12, 2016 on Windows operating systems capable of running IE11

    https://www.microsoft.com/en-us/windowsforbusiness/end-of-ie-support

    ------------------------------
    Jari Riihimäki
    Vintor Oy
    ------------------------------



  • 4.  RE: System Requirements for PureCloud

    Posted 10-04-2018 17:16
    No replies, thread closed.
    ​We are in the middle of rolling out PureCloud to all of our call centers.  We were told we had to use Chrome....

    ------------------------------
    Brenda
    Implementing PureCloud, eMite, and VOCI
    ------------------------------



  • 5.  RE: System Requirements for PureCloud

    Posted 10-04-2018 17:53
    No replies, thread closed.
    We have been using chrome since implementing 2 years ago. No problems with using it, also have the desktop application for windows is installed as a backup alternative should the browser have issues. Normally its the other way round but remote working and flexibility to access Purecloud from anywhere works well with Chrome.



    ------------------------------
    Darryn Chang
    Stuff Limited
    New Zealand
    2 Years Purecloud
    ------------------------------