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  • 1.  The page defending the orchestrators is not counting towards any points.

    Posted 6 days ago

    The page defending the orchestrators is not counting towards any points.

    For example, I've already registered it on the Genesys status page, but it's not being counted.


    #CommunityQuestions(Contest,Community,etc.)

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    Danilo Reis
    NA
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  • 2.  RE: The page defending the orchestrators is not counting towards any points.

    Posted 6 days ago

    Hi Danilo, from what I've observed, badges are added manually at this time, so there may be a bit of a backlog. Hopefully things should be showing soon! If you have any issues with things being very delayed, I would suggest interacting with the "Ask me Anything" bot on the Orchestrators home page, and it might be able to point you in the right direction for further assistance.



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    John Butine
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  • 3.  RE: The page defending the orchestrators is not counting towards any points.

    Posted 6 days ago

    I opened a support ticket directly with Beyond support to ensure the team had full visibility of the problem. The case was submitted to beyond@genesys.com as part of this troubleshooting process.



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    Mateus Nunes
    Pre sales
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  • 4.  RE: The page defending the orchestrators is not counting towards any points.

    Posted 6 days ago

    I had the same issue with this badge and a couple of others. I emailed genesysorchestrators@genesys.com, and they fixed it pretty quickly.



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    Lawrence Pinheiro
    Telmex do Brasil S/A
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