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  • 1.  The saved view names are lost

    Posted 08-29-2024 06:23
    No replies, thread closed.

    Hi

    When someone saves a Queue Activity view with a name, for example "activity_queue_1", after opens that Activity view ("activity_queue_1") and from there clicks on the Performance tab (or any other tab), and later returns to the first activity view, the name of the tab is no longer "activity_queue_1" but the system default name "Queue Activity". This is a problem for supervisors and makes their work much more complicated.

    Could this be changed so that the name of the view with which it was saved is preserved?

    Thank you very much

    Regards


    #Reporting/Analytics

    ------------------------------
    Ana Martin
    Sabio Ibérica, S.A.
    ------------------------------


  • 2.  RE: The saved view names are lost
    Best Answer

    Posted 08-29-2024 08:25
    No replies, thread closed.

    Hi Ana,

    The tabbed workspaces were not designed to retain the name when navigating a way from the view, but there is an idea to implement this



    ------------------------------
    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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  • 3.  RE: The saved view names are lost

    Posted 08-29-2024 08:50
    No replies, thread closed.

    thank you very much

    regards



    ------------------------------
    Ana Martin
    Sabio Ibérica, S.A.
    ------------------------------

    Original Message


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