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  • 1.  The trigger that GenesysCloud updates the firmware version on release notes

    Posted 23 hours ago

    Hi all,

    I am looking for an information regarding the timing and condition that GenesysCloud updates IP phone firmware on the release notes.
    Based on several information, I assume the information will be posted once GC has verified the firmware and decided to release it, but does anyone know where I can find a document that clearly states these conditions?

    Sincerely yours,


    #Telephony

    ------------------------------
    Kei Murakami
    -
    Itochu Techno-Solutions Corporation (CTC)
    ------------------------------


  • 2.  RE: The trigger that GenesysCloud updates the firmware version on release notes
    Best Answer

    Posted 17 hours ago

    Hi Kei

    This might form part of the media tier release notes - https://help.genesys.cloud/release-notes/genesys-cloud/media-tier-release-notes/

    These updates are done monthly and Genesys will share it in advance in the release notes if there are any upgrades available for that specific phone.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


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