This is the expected behavior, until a request has been approved the workflow is not invoked. From blueprint documentation:
Original Message:
Sent: 04-08-2025 08:24
From: Rajasekhar Reddy Manyam
Subject: Time-Off requests are getting allowed and approved in spite of negative Balance in HRIS
Hi @Lonny Schwartz,
Thank you for your reply. Please find below comments from my side and request your further inputs in this area.
When i submit the time off-request it is in pending state (HRIS is integrated) even though the time-off limits exist for that particular day. Now it is supposed to check the balance using the workflow from the HRIS and the request has to approve or deny based on the balance. However here in my scenario when it is in pending state the workflow itself never invoked or triggered.
But strangely the same workflow is invoked once i approved the request manually in the Genesys time-off requests UI as a supervisor.
Below is the detailed steps along with snippets.
Step1:
Applied the time-off request
Step2 : Work flow not invoked. Its waiting in the system as PENDING.
Step3: Workflow is invoked when supervisor approved the time-off.
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Rajasekhar Reddy Manyam
NA
Original Message:
Sent: 04-07-2025 11:39
From: Lonny Schwartz
Subject: Time-Off requests are getting allowed and approved in spite of negative Balance in HRIS
Rajasekhar,
You'll want to review the InsertTimeoff workflow. If you're using the blueprint workflow, you'll notice the 1st block is to check if the Flow.timeOffStatus == "PENDING. In this case, when auto-approval is utilized the request arrives as PENDING and goes thru a balance check. In the screenshots you're adding the request as a supervisor and submitting as "APPROVED" so there is no balance check. Some organizations may allow for negative balances with manager approval of a request. You could update the workflow to also do a balance check when an approved request arrives and exit if the balance would fall below 0.
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Lonny Schwartz
Principal PS Consultant
Original Message:
Sent: 04-07-2025 03:48
From: Rajasekhar Reddy Manyam
Subject: Time-Off requests are getting allowed and approved in spite of negative Balance in HRIS
Hi Team,
Description: - We have HRIS system integration in place, and while trying to submit the time off request, we are experiencing the requests are accepted and able to be approved even though the balance is showing as negative.
Below is the sample snippets for your reference.
#TimeOff/HRIS
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Rajasekhar Reddy Manyam
NA
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