Genesys Cloud - Main

I know we can see the canned responses on the co-pilot dashboard. But I was trying to see if there is a way to see what canned responses are being used and which ones are not being used. 

#Reporting/Analytics

------------------------------
Cody Fowler
Call Center rep
------------------------------

This seems like another candidate for the Genesys Cloud Product Ideas Lab as there isn't currently a way to see which ones aren't being used in the UI.  Others in the community may be able to come up with a good workaround for this though.

------------------------------
Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
------------------------------