Rajath,
The main difference between the packages and the online training is that the online courses are just one piece of the overall package. The training itself is exactly the same.
So, you can take the courses for free without purchasing the packages...but then you would miss out on everything else that is included in the package.
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George Ganahl
Principal Program Manager
Genesys
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Original Message:
Sent: 06-13-2018 12:08
From: Susan Pearce
Subject: Training
Hi Rajesh, while the online training courses offered on training.mypurecloud.com are very helpful in building baseline knowledge of the platform, the training offered by our Professional Services team is a live, interactive training session that can be customized to include areas of focus to meet your specific needs, and a recording of the session is provided to you so that you can review it as needed for future reference.
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Susan Pearce
Genesys - Employees
Original Message:
Sent: 06-11-2018 09:15
From: Rajath Kumar
Subject: Training
Hi All,
What is the exact difference between online training and Genesys recommend PureCloud Success packages.
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Rajath Kumar
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