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  • 1.  Transaction Monitoring Report

    Posted 11-14-2023 01:05
    No replies, thread closed.

    Hi All,

    • Is there a specific date as to when the Transaction monitoring reporting will be available in Genesys Cloud?

    #Roadmap/NewFeatures

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    Riddhi Singh
    Accenture Solutions Private Limited
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  • 2.  RE: Transaction Monitoring Report

    Posted 01-01-2024 22:34
    No replies, thread closed.

    Do you mean digital interaction real-time monitoring?  If so, that is already out.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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