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  • 1.  Transfer to Number Function

    Posted 06-05-2020 16:43
    No replies, thread closed.
    Is there an expression to use within the Transfer to Number function that will allow to transfer out to multiple Phone Numbers at one time?

    Looking for something similar to the Group function, where it would call out/broadcast to all the members of the group. 

    Thanks :)
    #ArchitectureandDesign
    #Routing(ACD/IVR)

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    Kymberli O'Hagan
    Product Owner, Omni-Channel
    Alberta Motor Association
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  • 2.  RE: Transfer to Number Function

    Posted 06-05-2020 16:48
    No replies, thread closed.
    No

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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: Transfer to Number Function

    Posted 06-05-2020 17:02
    No replies, thread closed.
    Short and Sweet - haha Thank you!

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    Kymberli O'Hagan
    Product Owner, Omni-Channel
    Alberta Motor Association
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