Daniel_Grosso | 2018-05-17 14:33:45 UTC | #1
Greetings everyone.
Is it possible to transfer a call to an IVR flow using the REST API? We already use the API to transfer the call to a "secureivrsession" to collect sensitive data but now we only to transfer the call a flow that contains a satisfaction inquiry so we could use a "regular" flow to do this. Is it possible?
Thanks in advance.
Regards, Daniel Grosso Lisbon, PT
tim.smith | 2018-05-17 14:40:48 UTC | #2
You can just do a transfer to the DID associated with the flow.
Daniel_Grosso | 2018-05-17 15:17:08 UTC | #3
Thank u Tim.
Do u see any downside in using a secureflow to implement a satisfaction survey and then redirect the call to that secureflow using the API?
Regards, Daniel
tim.smith | 2018-05-17 16:58:50 UTC | #4
I don't think so. Transferring to an internal number is an intended use case.
system | 2018-06-17 16:58:52 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 2879