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  • 1.  Tutorial on building Architect flows with AI

    Posted 6 days ago

    Following my previous post about my Claude Code plugin for creating Architect flows, I've now written an article showing how to use it:

    Building Architect Flows with Claude Code

    Makingchatbots remove preview
    Building Architect Flows with Claude Code
    Creating Architect flows in Genesys Cloud can be a thankless task. In this article we'll use AI to create them for us.

    The article goes through:

    • Installation
    • Creating flows with AI
    • Creating Architect expressions with AI
    • and diagramming flow dependencies 

    I would love any feedback about my Claude Code plugin, or how I can improve the articles themselves i.e. more/less diagrams, more technical details etc


    #Architect
    #PlatformAPI
    #PlatformSDK

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    Lucas Woodward
    Winner of Orchestrator of the Year, Developer (2025)

    LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
    Newsletter - https://makingchatbots.com
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  • 2.  RE: Tutorial on building Architect flows with AI

    Posted 6 days ago

    Impressive! Thanks for sharing



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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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  • 3.  RE: Tutorial on building Architect flows with AI

    Posted 4 days ago

    @Lucas Woodward, Thanks for sharing the information, it's quite useful.



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    Cesar Padilla
    INDRA COLOMBIA
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  • 4.  RE: Tutorial on building Architect flows with AI

    Posted 4 days ago

    Thanks for sharing!



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    Serkan Kaya
    Communication Systems Engineer
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  • 5.  RE: Tutorial on building Architect flows with AI

    Posted 3 days ago

    This feels like a game changer. I have struggled mightily building complex Expressions. Can't wait to make good use of all of it. Thanks!



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    Jeff Werner
    Software Engineer - Interactive Northwest, Inc.
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  • 6.  RE: Tutorial on building Architect flows with AI

    Posted 3 days ago

    Parabéns pelo excelente artigo e pela iniciativa!

    A possibilidade de utilizar IA para criar, publicar, testar e visualizar fluxos do Architect já representa um avanço muito interessante. Porém, acredito que essa abordagem também abre portas para diversos outros tipos de automação no Genesys Cloud, como validação de padrões, documentação automática, análise de dependências, testes de regressão, comparação entre versões e apoio em migrações.

    É um ótimo exemplo de como podemos reduzir atividades manuais e permitir que os desenvolvedores se concentrem cada vez mais na arquitetura e nas regras de negócio.

    Estou curioso para acompanhar os próximos passos do projeto!

    __________________________________________________________________________________________________________________________________________________________________

    Congratulations on the excellent article and initiative!

    The ability to use AI to create, publish, test, and visualize Architect flows is already a very interesting step forward. However, I believe this approach also opens the door to many other types of Genesys Cloud automation, such as standards validation, automated documentation, dependency analysis, regression testing, version comparison, and migration support.

    It is a great example of how we can reduce manual work and allow developers to focus more on architecture and business rules.

    I am looking forward to seeing the next steps of the project!



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    Matheus Mendonca
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  • 7.  RE: Tutorial on building Architect flows with AI

    Posted 21 hours ago

    Thank you for continuing to share your knowledge and experience with the community! This guide is great!



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    Ami Defesche
    Senior Manager, Online Communities
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  • 8.  RE: Tutorial on building Architect flows with AI

    Posted 15 hours ago

    Great write up Lucas, thanks for sharing!



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    Brad Wickson
    Contact Center Systems Administrator
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