Thanks Robert,
I got a response for this: We were using Audiohook as beta testers, and since our beta test period ended, the component kept its latest status. We had to go through app foundry to get a new Audiohook integration.
Every thing is fine now.
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Kamal .B
CallMiner
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Original Message:
Sent: 10-21-2023 23:24
From: Robert Wakefield-Carl
Subject: Unable to turn off the audiohook integration
You should probably pose this on the Developer Forum where you will get some developers and other more technical people answering the question, but if you ask me, I think the role you have assigned to your Oauth does not have the correct permissions or your token is not refreshing on that initial call.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 10-17-2023 16:51
From: Kamal Boutora
Subject: Unable to turn off the audiohook integration
Hi,
I'm an admin, but when I try to status for the audiohook integration.
It shows "Your organization is not authorized for this integration type." and temporally switch it, but when I refresh, it's back to its previous state.
Tested with both chrome and edge.
What else can I do?
thanks for your help
#Integrations
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Kamal .B
CallMiner
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