LRosa | 2019-08-12 22:52:29 UTC | #1
Hi,
I couldn't find any information on unknown users in the PureCloud documentation. Are there any insights you could provide about how these unknown users are created and what they are used for?
Below is the information that appeared in the logs for this user: user: {id: "UNKNOWN-USER", name: "Unknown User", routingStatus: {...}, selfUri: "/api/v2/users/UNKNOWN-USER"}
Thanks, Rosa
tim.smith | 2019-08-13 16:11:22 UTC | #2
Can you provide some context? What are you doing? Where are you seeing this data? What log are you looking at?
system | 2019-09-12 16:11:22 UTC | #3
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