Hi Normen it looks like you've hit the same dead end a few developers have in the past. While you can kind of walk through the domain process for NLU content, it's that final publishing step that seems to be missing in the puzzle. It may be that there's a private/non-published API that Genesys uses that does this final step. I believe I've seen one or two ideas raised over the years trying to get something done in this space but so far there's been no solution I remember seeing.
Given a lot of focus is going into things like the "new" AI Guides, I don't know how much dev effort we'll see going forward in this NLU domain space. I'll be keen to know if you discover a way forward that doesn't rely on Archy/CX as Code though.
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Vaun McCarthy
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Original Message:
Sent: 10-14-2025 05:08
From: Normen Berbig
Subject: Update Intents and Utterances though API | Which Domain is used
Hello,
i`m trying to change Intents and Utterances seen in the NLU Domain version seen when opening the Bot Flows in Architect.
When I use the Endpoints to create a new Domain Version, train and publish through the API, I cant see it when opening the Bot Flow in Architect even though it is the latest published version.
Is it possible to update the Bot Flow though the API so that a new Domain version is used?
How are the LU Domains and Bot Flows connected?
Thanks in advance
#PlatformAPI
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Normen
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