Are your headers in English? I ran into this with Chinese. I was able to use Chinese in my contact information, but not as a header - seems it only talks English or at least English-based characters. Try that and let us know.
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
https://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 12-28-2022 00:37
From: Hanumanthaiah Thimmaiah
Subject: Upload Arabic data format in the Outbound Dialer calling list
We are working on creating Outbound dialer Campaign and when trying to upload the excel /CSV file with Arabic content it is displaying as *****. Need to check if there is any settings for uploading calling list with other language content other than English
#Outbound
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Hanumanthaiah Thimmaiah
Black Box Limited
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