Hello fellow Cloud-Wranglers!
Before I open a ticket, I figured I'd see if I can gain any insight from the hive mind on this one.
My customer has a user (only one user reporting this) who is being logged out after a few minutes if they use the Browser-based client (Using Chrome). This does not happen for the same user, on the same PC, if they use the Desktop App.
Other users are not (apparently) experiencing this. I have also verified that they are not trying to use both simultaneously, or anything silly like that ;-)
I am awaiting verification of whether it happens to other users on their PC / happens to them on a different machine (to isolate it to the user or the machine) but I figured it might be something that you good folks may have come across before and can offer some insights into :-D
TIA
#Omni-ChannelDesktop/UserInterface------------------------------
Paul Simpson
Eventus Solutions Group
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