Joao_Cruz | 2023-03-07 17:57:49 UTC | #1
Hi all,
Begginer question here... I have an inbound script with 2 input fields to collect some data from the call. I have the Requires Value option set to True for both variables but I can still end the interaction and Wrap Up without collecting any of those fields.
Is there a way that I can validate those inputs in the script and block the Wrap Up of the call?
Thanks in advance.
tim.smith | 2023-03-07 17:59:47 UTC | #2
No, the script cannot control other parts of the UI. You can request new features and share your use case at https://genesyscloud.ideas.aha.io/.
system | 2023-04-07 17:59:52 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 18774